Return Policy
Store Credit Policy
We hope you love your purchase from South Magnolia Boutique! If something doesn’t work out, eligible items may be sent back for store credit only. We do not offer refunds to the original form of payment.
14-Day Policy
You have 14 days from the date your order is delivered to request store credit and have your package postmarked for shipment back to us. Items sent after the 14-day period will not be accepted.
To be eligible for store credit, items must be unworn, unwashed, unused, and in their original condition with tags attached. Items must be free of stains, makeup, deodorant, odors, pet hair, or other signs of wear.
How to Send an Item Back
To request store credit, email support@southmagnoliaboutique.com with your name, order number, and the item(s) you would like to send back.
Once approved, we will provide instructions for sending your item(s) back. If we provide a prepaid shipping label, the cost of the label will be deducted from your store credit.
Items sent back without prior approval will not be accepted.
703 Logan Rd #137
Clanton, AL 35045
Approved returns must be shipped to the return address provided in your return authorization email. Please do not send any returns without prior approval or to an unauthorized address.
Original shipping charges are nonrefundable and will not be included in your store credit.
Final Sale
The following items are FINAL SALE and are not eligible for store credit or exchange:
- Shoes
- Bodysuits
- Leggings
- Jewelry and accessories, including but not limited to headbands, sunglasses, and scarves
- Handbags and totes
- Bralettes and tank tops
- Beauty products
- Seasonal and holiday items, including tees, sweaters, and similar merchandise
- Clearance items
- Items purchased at 25% off or more
- Any item specifically marked FINAL SALE
Store Credit Processing
Once we receive your item(s), please allow 2–3 business days for processing. After your item(s) have been inspected and approved, your store credit will be emailed to the email address associated with your order.
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us at support@southmagnoliaboutique.com within 14 days of delivery.
Please include your order number, a description of the issue, and photos of the item so we can assist you.
Questions?
For questions regarding store credit or your order, please contact us at support@southmagnoliaboutique.com.
By completing a purchase with South Magnolia Boutique, you acknowledge and agree to this Store Credit Policy.